Terms of service

Welcome to Vertiflow (“Company”, “we”, “our”, “us”). By accessing or using vertiflow.in, you agree to comply with these Terms of Service.

If you do not agree with these terms, please do not use this website.

1. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement under Indian law
  • Information provided by you is accurate and complete

2. Products & Availability

Vertiflow reserves the right to:

  • Modify product listings, prices, descriptions, and availability at any time without prior notice
  • Cancel orders due to stock unavailability, pricing errors, suspicious activity, or technical issues

3. Pricing & Payment

All orders on Vertiflow are prepaid only.

Cash on Delivery (COD) is unavailable.

Orders are confirmed only upon successful payment authorization.

Vertiflow reserves the right to cancel orders due to payment failure, fraudulent activity, or verification concerns.

4. Shipping & Delivery

Shipping and delivery timelines are governed by our Shipping Policy.

Delivery estimates are indicative and may vary due to courier operations, force majeure, public holidays, weather disruptions, or logistical issues.

5. Cancellation Policy

Orders may be cancelled prior to dispatch.

Once dispatched, orders cannot be cancelled.

6. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by the Return, Refund & Exchange Policy.

Vertiflow reserves the right to reject claims that do not satisfy eligibility requirements.

7. User Responsibilities

Users agree not to:

  • Provide false information
  • Abuse, misuse, or interfere with website systems
  • Place fraudulent orders
  • Engage in unlawful activity through the platform

8. Intellectual Property

All website content including logos, branding, graphics, product images, website design, text, and trademarks are the intellectual property of Vertiflow and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Vertiflow shall not be liable for:

  • Delivery delays caused by courier partners
  • Customer-entered address errors
  • Product misuse after delivery
  • Temporary website interruptions
  • Indirect, incidental, or consequential damages arising from use of the website

10. Force Majeure

Vertiflow shall not be liable for delays or failures caused by circumstances beyond reasonable control including natural disasters, strikes, courier disruptions, internet outages, governmental restrictions, pandemics, or acts of God.

11. Fraudulent Transactions

Vertiflow reserves the right to cancel suspicious, fraudulent, or high-risk transactions without prior notice.

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising out of website use, purchases, or transactions shall be subject to the exclusive jurisdiction of courts located in Delhi, India.

13. Contact Information

For any concerns, questions, or complaints:

Vertiflow
Email: vertiflow08@gmail.com
Phone: +91 9582435726

Registered Address:
3rd Floor, Building No. 129, Flat14, Aurobindo Marg, Near AIIMS Hospital, South Delhi – 110049, New Delhi, Delhi, India

These Terms may be updated periodically without prior notice. Continued use of vertiflow.in constitutes acceptance of revised terms.